Conflict Resolution and Negotiation featured in Department Chairs Workshops

Dr. Tom Tripp will lead the discussion in the next Department Chairs and Directors Workshop series. Entitled Conflict Resolution and Negotiation, his presentation focuses on:  

– Sources of conflict within the workplace
– Strategies for dealing with conflict
– Personal conflict management styles
– Basic negotiation strategies
– Basic negotiation scenario constructions

The session originates in Vancouver on Thursday, October 17 (7:30-9 a.m.) and is available statewide via AMS Videoconferencing Services. Please register in advance through the enrollment link at http://hrs.wsu.edu/Department+Chairs+and+Directors+Workshops.